Refund policy

Last updated: September 2026

Made-to-order personalized products

ParentSlogans products are made to order. Personalized products are created using the title, year, size, and color selected by the customer. Except where required by applicable law, personalized products generally cannot be returned or exchanged because of:

• customer-entered spelling, title, date, or other personalization errors;
• an incorrect size or color selected by the customer; or
• a change of mind.

Changes and cancellations

Contact ParentSlogans as soon as possible at support@parentslogans.com if you need to request a change or cancellation. Changes may be possible before production begins, but they cannot be guaranteed after an order has been approved or entered production.

Damaged, defective, incorrect, or production-error items

Inspect your order when it arrives. Contact ParentSlogans within 30 days of delivery if an item is damaged, defective, incorrect, or contains a production error. Please provide:

• your order number;
• a description of the issue; and
• clear photographs showing the product and the problem.

After reviewing the claim, ParentSlogans may provide a replacement, reprint, or refund as appropriate. Do not return an item unless ParentSlogans asks you to do so and provides instructions.

Refund timing

If a refund is approved, it will be issued to the original payment method. Your bank or payment provider may require additional processing time before the credit appears.

Legal rights

Nothing in this policy limits rights or remedies that cannot be excluded under applicable consumer-protection law. Where statutory cancellation, return, refund, or warranty rights apply, those rights will be honored.

Contact

For all order, change, claim, return, or refund questions, contact ParentSlogans at support@parentslogans.com. ParentSlogans is your customer-support contact; please do not contact our production partners directly.